Our Privacy Policy
You do not need to register or supply any personal information to browse our website.

What data we collect and how we collect it
We collect the most basic information such as your name, email and phone numbers when you contact us. This is the type of information found in a typical business card. You do not need to supply us with any personal information to use the services on our website.

We use Google Analytics to track the numbers of visitors to our site but do not collect any personal information or store IP address locally on our site. This is only used to monitor the number of hits on our pages and location at the country level therefore we cannot track or trace individual users or their physical addresses.

Cookies used on this site by third parties to provide analytics.

What we do with the data
This information is used by us to contact you to offer you services or products that you have expressed an interest in. We may contact you to offer these and related services or products. We do not share, outsource, offshore this information with anyone outside our company and only use it to contact you.

We respect your privacy and will not sell or pass this information to anyone unless required by law or by explicit consent from yourself.

Consent
By communicating or asking us to contact you, you understand that you are providing this information to us voluntarily and there is a legitimate reason to retain this information for the period required to discharge those obligations mentioned above. Without the contact information we will not be able to get back to you or publish your comments.

Your rights

You have the right to ensure:

  • We process your data fairly and lawfully within the consent you have provided us.
  • Your data is accurate
  • Not excessive
  • Data is secure

You can:

  • Have your data updated and amended if it is incorrect, out of date or incomplete.
  • Restrict the level of processing or automated processing
  • Know how long we keep your data
  • Ask us to erase your data at any point and be forgotten.
  • Ask us to provide details of your personal data we hold.

You can do this by using the Contact Us form. We will of course need to verify your identity before we can speak to you about the data or act on your instructions.

How long do we keep your data?
The contact information well be retained for the period needed to interact with you but no longer than 2 years and may be retained in an anonymised form thereafter. Which means you will not be able to be identified when the data is anonymised.

How your data is protected
This information will be retained online on our website and protected behind our hosting provider’s firewall and other security arrangements. As with any such hosts website there is no absolute guarantee of security. If you feel this not sufficient then please do not provide any personal information or let us know and we will dispose the information, securely of course.

How to contact us
If you have any issues with our privacy policy or if you feel your data has been used unfairly, then please contact us using the Contact Us form and we will respond to you a.s.a.p.

If there is an urgent matter then please contact the DPO on 0845 4746250 or email enquiries@needlesmart.com